FAQs
Ken Morton Roofing & Siding
Have an exterior repair-related question? Ken Morton Roofing & Siding has the answer. Check out these FAQs and give us a call today for more information!
Do you offer free estimates?
Yes! As the top roofers in Southern New Jersey, we're happy to provide free estimates for your project so you know what price to expect before we begin on your roof.
Do I need to be at the property when repairs are being done?
As experienced roofers, we always want to make sure that your project comes out exactly as you want it to. Although it is not mandatory, we recommend that at least one person be available when we are working on your roof in case any questions arise.
Are appointments required?
Yes, at Ken Morton Roofing & Siding, we are reliable roofers who respect your time! We schedule appointments for an exact time, not a window, so you always know when we'll arrive.
Do you do small jobs?
As roofers with many years of experience, we have done it all. There is no job too big or too small for us!
What is the typical process in getting an estimate?
Depending on what type of service you'd like, procedures may vary. For each service, we require our customers to set up an estimate. We will ask you a few questions in order to set you up in our system, which include:
1. First and Last Name
2. Address
3. Phone Number
4. Email
We ask for this information to make communications with our customers easy and effective. Once we obtain this information, our team of roofers will schedule your estimate based on the nature of your call!
What happens during the estimate?
Once our roofers set up your scheduled estimate, one of our advisors will come to your property and inspect the area of concern for potential issues. After the inspection, we will discuss our findings with you and provide you with a free estimate for anything discussed.
Is your company licensed and insured?
Yes, you have the right to a reputable, trustworthy, and licensed company that will be here for your home’s needs, not just today but well past tomorrow. Alongside being licensed and insured, we also have employee workman compensation, which means that in the event that one of our roofers gets hurt during a job, the homeowner does not have the legal responsibility to deal with anything; it is our company's responsibility.
Do I need a permit?
Permits are required based on your local municipality building code enforcement. Permits are usually required when you have an attached home, if you rent your property, or if you have a historical home. If you need a permit, our roofers will handle all of that with your local municipality and help with any historical association approvals.
What are the signs that I need a new roof?
Our roofers have found that the following signs typically indicate the need for a new roof:
• Leaking
• Buckling plywood
• Granule loss
• Sagging ceiling
• Water stains on walls or ceilings
• Increased energy bills
• Missing or damaged shingles
• Age of your current roof (typically, roofs last 15-25 years)
• Excessive repairs
If your roof is experiencing any of these issues, don't wait until the problem gets worse! Call Ken Morton Roofing & Siding.
My roof is leaking; does this mean I need it replaced?
There are several considerations in determining what path will be best for your situation. The age of your roof, its overall health, and the extent of the damage are all factors that we will consider when guiding you to the right roofing solution for you. Our roofers have found that a leaky roof does not always mean you need a full replacement. The only way to know is to have Ken Morton Roofing & Siding do a free, no-obligation inspection.
Do you do roof repairs?
We do! We offer roof repairs for most of the roofing systems you will find on a home. The only way to know if it can be repaired is to have our team of roofers at Ken Morton Roofing & Siding do a free, no-obligation inspection.
Do we work with insurance companies?
Yes, our roofers can work with your insurance company.
How long does it typically take to complete a roofing project?
The timeline for a roofing project depends on factors such as the size of your roof, the type of roofing material, and weather conditions. Our team of roofers will always provide you with an estimated timeline before starting the project. Many homes are one day projects and we are gone before dinner time. In other situations, it may be multiple days depending on the size and characteristics of your home.
What is the best time to replace a roof?
As long as we can prepare for a day with proper weather, the best time to replace your roof is when you need it! If your roof needs replacing, give our team of roofers a call today.
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